Give Every Guest a Car, Without the Rental Counter
Envoy Mobility as an Amenity® brings hotel car sharing to your property with a private fleet of electric vehicles, ready when your guests are. We handle the cars, the charging, the insurance, the cleaning, and the support.
Three taps from lobby to open road
Guests skip the rental counter, the shuttle, and the paperwork. Everything happens in the Envoy Mobility app.
Register once
Guests download the Envoy Mobility app and register. A license photo and a quick selfie are all it takes.
Reserve and unlock
Book by the hour or by the day, choose a vehicle, and unlock it from the app when it is time to go.
Return and plug in
Guests bring the car back to its spot on property, plug it in, and end the reservation in the app.
A turnkey amenity. Our team, not yours.
Envoy runs the program end to end, so your staff does not have to learn fleet management.
A guest-ready fleet
Premium electric vehicles matched to your property and your guests.
Charging handled
Each vehicle is paired with a dedicated Level 2 charging station. Use your existing chargers, or we will consult on the right setup.
Insurance in place
Envoy provides basic auto insurance for drivers and liability coverage for your property.
Cleaning and maintenance
Envoy takes care of regular maintenance, cleaning, and sanitization, so your team does not have to.
Real help by phone and email
Guests and staff reach our support team directly, and each property has a dedicated Account Manager.
Your brand, your data
A small Envoy decal comes standard, and vehicles can be branded to match your property. Our proprietary platform can provide guest usage data and results.
A new ancillary revenue line for your property
Guests book by the hour or day, and a share of the revenue those bookings generate comes back to your property.
You can also use the program to reward loyalty, with discounted packages and driving credits built into stays.
Terms vary by property. Our team will walk you through the model that fits.
Vehicles guests actually want to drive
Fleet mix is chosen with each property.
From first call to first guest drive
Properties with existing EV chargers can typically launch in 4 to 6 weeks. If chargers need to be installed, plan on roughly 3 months from permitting to completion.
Property review
Our operations team visits with an electrician to find parking spots that work for you.
Vehicles and chargers
We help you match vehicles to your property, recommend a charging provider if you need one, handle contracting, and deploy the fleet.
Launch and training
We train your team and give you ready-made tools to promote the amenity to guests.
Already on property
Questions we hear from operators
How long does it take to launch?
If your property already has EV chargers, we can typically launch in 4 to 6 weeks. If chargers need to be installed, it usually takes roughly 3 months from permitting to completion.
How many vehicles will we have?
Fleet size is set during the sales process based on your property. Hotels and resorts live with Envoy today run anywhere from one vehicle to five.
What does it cost the property?
Typically the property pays a monthly amenity fee, and a share of the revenue from guest bookings is returned to the property. The property covers the electricity used for charging. Our team will walk you through the specifics for your property.
What about insurance?
Envoy provides basic auto insurance for drivers and liability coverage for your property. Guests are covered once they have registered in the Envoy Mobility app.
Who cleans and maintains the vehicles?
We do. Our team inspects each vehicle regularly and takes care of maintenance, cleaning, and sanitization. If a vehicle needs service, we provide a temporary spare.
Where do the cars park?
Before any contract is signed, our operations team visits with an electrician to find parking spots that work for you.
Can the vehicles be branded for our property?
Yes. A small Envoy decal is on the door, and we can brand the sides of the vehicles to match your property if you would like.
Do our staff need to manage anything?
No. Envoy is a turnkey service. We train your staff on everything Envoy, and guests get help from our support team by phone and email.
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