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ENVOY

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LUXURY ELECTRIC VEHICLES ON SITE EXCLUSIVELY FOR RESIDENTS

The Grand & Envoy are proud to provide exclusive access to a Porsche Taycan and a Tesla Model X available to reserve by the hour or the day through the Envoy  Mobility app.

Learn how Envoy is responding to the COVID-19 situation.

EV'S ON-DEMAND

EXCLUSIVELY FOR RESIDENTS

The goal of Envoy is total simplicity. When you need a car, it’s ready for you. When you don’t need it, you don’t have to think about it. No car payments, no buying gas, no insurance, no maintenance, no cleaning… Just a sweet ride to get you where you want to go whenever you want it.

Residents of The Grand now have 24/7 exclusive access to a  Porsche Taycan and a Tesla Model X

Apple App Store Download Envoy There
Google Play Store Download Envoy There
 

HOW ENVOY'S CAR SHARING APP  WORKS:

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REGISTER

Create an account and register with a valid driver's license and credit card.

Take photo of bill or enter access code.

ADD LOCATION

Add your location and input the location code that will be provided by your property management/leasing office or upload a utility bill as proof of address.

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RESERVE

Book your electric vehicle by the hour or the day! Select the date and times for your trip, then pick your preferred vehicle from the available options.

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UNLOCK

Report any previous damage so you’re not liable. Press Start to begin your trip and unlock the car. During your ride, use the app to unlock and lock.

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END RESERVATION

Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the Envoy app to end your trip.

 

HOW TO

PICK UP & DROP OFF

Envoy Pick Up:

  • Resident reserves vehicle using the Envoy Mobility app.

  • At time of reservation, resident requests Envoy vehicle from Valet.

  • Valet delivers the vehicle without the key. Please use the Envoy Mobility app as the key to lock and unlock. 

 

Envoy Drop Off:

  • Resident returns the vehicle back to Valet.

  • Resident completes post-ride checklist in the Envoy Mobility app and ends the reservation.  

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“Envoy has been a great service for me. I got rid of my car lease months ago. Envoy allows me to make quick trips to business meetings and to pick up groceries without worrying about a monthly car payment, gas, and insurance.”

– Michael N., Envoy user

FIRST TIME USING ENVOY OR DRIVING AN EV?

OR
CALL 1-888-610-0506
(7am-11:45pm PST)

TESLA BASICS

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Gear Shifter​

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Charge Port

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Touch Screen

 

Push Up = Reverse

Pull Down = Drive

Push In = Park

Tesla charge ports are part of the left back tail light. Tap the light, or open port from the touch screen.

Unlock doors, unlock charge port, navigate to destination, find chargers...pretty much everything! If you get "Tap Card message, press unlock Envoy app.

Convenient

Envoy vehicles are parked at The Grand and only accessible by residents via the “Envoy Mobility” app.

Affordable

Offering low pricing that is as inexpensive as a bike/scooter rental and includes maintenance and insurance. See app for  pricing.

Flexible

Pay for only what you use, with pricing based on the number of minutes, hours, or days you use the vehicle.

Eco-friendly

Envoy’s all-electric fleet means zero pollution… Plus, shared vehicles reduce congestion, parking and traffic.

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How do EV's work?

Electric vehicles operate almost exactly like gas-powered vehicles except they're quiet, quick, and a blast to drive. Here are the basics of what you need to know including how to start, drive, charge, and how far you can go:

How much does it cost?

Envoy vehicles are priced by the hour and max out for a discounted daily rate, which includes insurance, maintenance and no need for gas. 

General pricing:

Tesla Model X

  • $28/ hr); $224 Daily Max 

*See app for up-to-date pricing.

Porsche Taycan

$30/hr: $240 Daily Max

*See app for up-to-date pricing.

What if i need help?

Reach out to Envoy for help with the app, the vehicle, or roadside assistance. Agents available most days 7am-11:45pm. Contact us:

  • Chat: In the Support section of the app

  • Email: info@envoythere.com

  • Call: 1-888-610-0506

  • Website: FAQ

  • Schedule a training with Envoy HERE.

FREQUENT QUESTIONS

TESLA ADAPTER

An adapter is required to charge a Tesla at a non-Tesla charging station. Simply slide adapter onto end of charging handle and insert into vehicle charge port.

Each Envoy vehicle comes with an adapter. Keep with vehicle. $100 fine if lost. 

If you're in need of a charge on the go, use the Tesla touch screen to locate a Tesla charger nearby.

QUESTIONS OR FEEDBACK?