HOW TO ENVOY
The goal of Envoy is total simplicity. When you need a car, it’s ready for you. When you don’t need it, you don’t have to think about it. No car payments, no buying gas, no insurance, no maintenance, no cleaning… Just a sweet ride to get you where you want to go whenever you want it
WATCH THIS QUICK VIDEO OF HOW TO DOWNLOAD & DRIVE
HOW IT WORKS:
Create an account and register with a valid driver's license and credit card.
Add location and Input location code provided by property management/leasing office.
Book for minutes, hours, or days! User the scroll bar to select how long you’d like the car. See pricing estimate and confirm your reservation.
Make sure to report any previous damage so you’re not liable. Press Begin Reservation to start your trip and unlock the car. During your trip, use the app or a key coin to unlock and lock.
Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the app to end your trip.
Push Up = Reverse
Pull Down = Drive
Push In = Park
Tesla charge ports are part of the left back tail light. Tap the light, or open port from the touch screen.
Unlock doors, unlock charge port, navigate to destination, find chargers...pretty much everything! If you get "Tap Card message, press unlock Envoy app.
Charging your Tesla is easy but there are a few things that are good to know.
Learn about Tesla charging here.
IDLE FEES AT SUPERCHARGING
Currently, Envoy is covering the cost of supercharging Envoy vehicles. However, the driver is responsible for any idle fees so make sure you're monitoring your charging sessions.
Learn about Tesla's idle fees here: https://www.tesla.com/support/supercharger-idle-fee
An adapter is required to charge a Tesla at a non-Tesla charging station. Simply slide adapter onto end of charging handle and insert into vehicle charge port.
Each Envoy vehicle comes with an adapter. Keep with vehicle. $100 fine if lost.
If you're in need of a charge on the go, use the Tesla touch screen to locate a Tesla charger nearby.
BE A GOOD NEIGHBOR
Envoy vehicles are shared only among you and your neighbors, so be a good neighbor, and wipe down your ride. Learn more about how Envoy and our partners are doing our part to keep us all safe.
Practice good hygiene, wash your hands before and after using Envoy, and cover your mouth.
keep car clean
Wipe down the steering wheel and other "touch surfaces" before and after using. Remove all trash.
Keep at least 6 feet apart from others. This means do not drive/ride with others you do not live with.