HOW TO USE THE ENVOY MOBILITY APP
CÓMO UTILIZAR LA APLICACIÓN DE MOVILIDAD ENVOY
REGISTER
Create an account and register with a valid driver's license and credit card.
ADD LOCATION
Add your location and input the location code that will be provided by your property management/leasing office or upload a utility bill as proof of address.
RESERVE
Book your electric vehicle by the hour or the day! Select the date and times for your trip, then pick your preferred vehicle from the available options.
UNLOCK
Report any previous damage so you’re not liable. Press Start to begin your trip and unlock the car. During your ride, use the app to unlock and lock.
END RESERVATION
Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the Envoy app to end your trip.
EV BASICS
Driving
1. Press Brake, Push Start
2. Check dashboard for current battery level and range
3. Shift gears into Drive/Reverse/Park
Charging
1. Unlock car to remove charger. Some cars have charge port release buttons near steering wheel
2. Charge in the wild - search "Charging Station" in Google Maps
3. Plug charger back in when returning. Follow prompts on charger if any.
3.
Note: Charge Ports can be located in different areas (eg. Tesla charge ports are part of the left back tail light. Tap the light, or open port from the touch screen.)
Dashboard & Touch Screen
Monitor your charge level on the dashboard or touch screen.
Note: Tesla touchscreens do pretty much anything you need: unlock doors, unlock charge port, navigate to destination, find chargers, etc. If you get "Tap Card message, press unlock Envoy app.
FREQUENTLY ASKED QUESTIONS
How do EVs work?
Our electric vehicles operate almost exactly like gas-powered vehicles except they're quiet, quick, and are a blast to drive. Here are the basics of what you need to know including how to start, drive, charge, and how far you can go:
How much does it cost?
Envoy vehicles are priced by the minute and max out for a discounted daily rate, which includes insurance, maintenance and no need for gas.
General pricing ranges from $9-$28 per hour depending on the vehicle.
*See app for up-to-date pricing.
What if I need help?
Reach out to Envoy for help with the app, the vehicle, or roadside assistance. Agents available most days 7am-11:45pm. Contact us:
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Email: info@envoythere.com
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Call: 1-888-610-0506
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See Help section in the app
“Envoy has been a great service for me. I got rid of my car lease months ago. Envoy allows me to make quick trips to business meetings and to pick up groceries without worrying about a monthly car payment, gas, and insurance.”
– Michael N., Resident
QUESTIONS OR FEEDBACK?
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