HOW TO ENVOY
The goal of Envoy is total simplicity. When you need a car, it’s ready for you. When you don’t need it, you don’t have to think about it. No car payments, no buying gas, no insurance, no maintenance, no cleaning… Just a sweet ride to get you where you want to go whenever you want it
WATCH THIS QUICK VIDEO OF HOW TO DOWNLOAD & DRIVE
HOW IT WORKS:
Create an account and register with a valid driver's license and credit card.
Add location and Input location code provided by property management/leasing office.
Book for minutes, hours, or days! User the scroll bar to select how long you’d like the car. See pricing estimate and confirm your reservation.
Make sure to report any previous damage so you’re not liable. Press Begin Reservation to start your trip and unlock the car. During your trip, use the app or a key coin to unlock and lock.
Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the app to end your trip.
How much does it cost?
Envoy vehicles are priced by the minute and max out for a discounted daily rate, which includes insurance, maintenance and no need for gas.
General pricing ranges from $.15-$.50 per minute depending on the vehicle.
*See app for up-to-date pricing.
What if i need help?
Reach out to Envoy for help with the app, the vehicle, or roadside assistance. Agents available most days 7am-11:45pm. Contact us:
Chat: In the Support section of the app
BE A GOOD NEIGHBOR
Envoy vehicles are shared only among you and your neighbors, so be a good neighbor, and wipe down your ride. Learn more about how Envoy and our partners are doing our part to keep us all safe.
Practice good hygiene, wash your hands before and after using Envoy, and cover your mouth.
keep car clean
Wipe down the steering wheel and other "touch surfaces" before and after using. Remove all trash.
Keep at least 6 feet apart from others. This means do not drive/ride with others you do not live with.