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HOW TO ENVOY

The goal of Envoy is total simplicity. When you need a car, it’s ready for you. When you don’t need it, you don’t have to think about it. No car payments, no buying gas, no insurance, no maintenance, no cleaning… Just a sweet ride to get you where you want to go whenever you want it

GET GOING

HOW IT WORKS:

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REGISTER

Create an account and register with a valid driver's license and credit card.

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ADD LOCATION

Add your location and input the location code that will be provided by your property management/leasing office or upload a utility bill as proof of address.

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RESERVE

Book your electric vehicle by the hour or the day! Select the date and times for your trip, then pick your preferred vehicle from the available options.

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UNLOCK

Report any previous damage so you’re not liable. Press Start to begin your trip and unlock the car. During your ride, use the app to unlock and lock.

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END RESEVATION

Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the Envoy app to end your trip.

BE A GOOD NEIGHBOR

Envoy vehicles are shared only among you and your neighbors, so be a good neighbor, and wipe down your ride. Learn more about how Envoy and our partners are doing our part to keep us all safe.

WASH HANDS

Practice good hygiene, wash your hands before and after using Envoy, and cover your mouth.

keep car clean

Wipe down the steering wheel and other "touch surfaces" before and after using. Remove all trash.

KEEP DISTANCE

Keep at least 6 feet apart from others. This means do not drive/ride with others you do not live with.

FOLLOW CDC

Follow the CDC and government guidelines to keep us all healthy and safe. 

QUESTIONS OR FEEDBACK?

 

FIRST TIME USING ENVOY OR DRIVING AN AUDI e-tron ?

LEARN ABOUT YOUR AUDI e-tron
*Check the app to see which vehicles are available at your property

OPERATING INFO

Audi e-tron BASICS

Gear Shifter​

Charge Port

Touch Screen

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Push the START button to turn the car on. To put car into drive pop the shifter down and to go into reverse pop the shifter up. Push the side button to engage park.

Audi e-tron charge ports are on the driver's side front fender under the e-tron logo.  The car must be in park, be turned off with the parking brake engaged. With the doors unlocked, press the button to the right of the e-tron logo to open the charging port.

Use the center screen to adjust climate control preconditioning, set navigation, media, car

settings and more.